WatchGuard Firebox T145 3-year Gold Support Renewal/Upgrade

WatchGuard Firebox T145 3-year Gold Support Renewal/Upgrade

The WatchGuard WGT145263 Gold Support Renewal/Upgrade provides 3 years of enhanced support coverage for a compatible WatchGuard Firebox T145. Designed for organisations that already own and operate a Firebox T145, this licence can be used to renew an existing Gold Support subscription or add Gold Support coverage to an eligible Firebox T145 appliance. Coverage includes 24x7 WatchGuard technical support, software updates and patches, and advance hardware replacement with next-business-day response under applicable service conditions. This product is a support renewal/upgrade only and does not include the Firebox T145 appliance.

What Is Included

The WatchGuard WGT145263 provides a 3-Year Gold Support Renewal/Upgrade for a compatible Firebox T145. It is intended for existing Firebox T145 deployments requiring enhanced technical support and hardware replacement coverage.

• 3-Year WatchGuard Gold Support Renewal/Upgrade
• Designed for WatchGuard Firebox T145
• 24x7 WatchGuard technical support
• Phone support
• Software updates
• Software patches
• Advance hardware replacement
• Next-business-day hardware replacement response under applicable service conditions
• Renewal of an existing Gold Support subscription
• Upgrade of an eligible Firebox T145 to Gold Support

What's Included with 3-Year Gold Support

WatchGuard Gold Support provides an enhanced support level for organisations requiring dependable access to technical assistance and replacement services for their Firebox deployment. The WGT145263 licence provides these services for three years on an eligible WatchGuard Firebox T145.

• 24x7 Technical Support: Provides access to WatchGuard technical support 24 hours a day, 7 days a week throughout the active support period.
• Phone Support: Provides direct access to technical assistance for supported Firebox issues.
• Enhanced Support Level: Adds WatchGuard Gold Support coverage to an eligible Firebox T145.
• Software Updates: Provides access to applicable supported software and firmware updates throughout the active support term.
• Software Patches: Provides access to applicable software patches released during the support period.
• Advance Hardware Replacement: Provides replacement service when an eligible hardware failure is confirmed under applicable WatchGuard support terms.
• Next-Business-Day Response: Eligible replacement hardware is shipped with a next-business-day response under applicable service conditions.
• Renewal or Upgrade: Can renew an existing Firebox T145 Gold Support subscription or add Gold Support coverage to an eligible T145.

Please Note: Gold Support is a support service and does not independently add the security services provided by the WatchGuard Basic Security Suite or Total Security Suite. Gold Support is already included with an applicable Total Security Suite subscription, so this standalone renewal/upgrade is primarily intended for eligible Firebox T145 appliances requiring Gold Support without a Total Security Suite subscription.

Key Features

• 3-Year Coverage: Provides three years of WatchGuard Gold Support for an eligible Firebox T145.
• Renewal/Upgrade Licence: Can renew existing Gold Support coverage or add Gold Support to an eligible Firebox T145.
• Firebox T145 Compatibility: Specifically designed for the WatchGuard Firebox T145 appliance.
• 24x7 Support: Provides around-the-clock access to WatchGuard technical support.
• Phone Support: Provides direct technical assistance for supported issues.
• Enhanced Support: Provides an enhanced service level for organisations requiring additional support coverage.
• Software Updates: Maintains access to applicable supported software and firmware updates.
• Software Patches: Provides access to supported software patches throughout the active coverage period.
• Advance Hardware Replacement: Helps minimise downtime when an eligible appliance hardware failure occurs.
• Next-Business-Day Response: Replacement service provides next-business-day response under applicable support conditions.
• Long-Term Coverage: The three-year term reduces the need for annual support renewal.
• Existing Appliance Coverage: Designed to add or extend support coverage on an existing Firebox T145.
• Licence-Only Product: No physical Firebox T145 appliance is supplied with WGT145263.

Gold Support Services

Technical Specifications

What's Included:

• 1 × WatchGuard Gold Support Renewal/Upgrade Licence for Firebox T145
• 3-Year Gold Support Coverage

Please Note: WGT145263 is a 3-Year Gold Support renewal/upgrade only for an existing eligible WatchGuard Firebox T145. The Firebox T145 appliance itself is not included. Gold Support does not independently provide the security services included with WatchGuard Basic Security Suite or Total Security Suite subscriptions.

Renew or upgrade your compatible WatchGuard Firebox T145 with the WatchGuard WGT145263 3-Year Gold Support Renewal/Upgrade, providing long-term 24x7 technical assistance, software updates and patches, and advance hardware replacement coverage for your business-critical firewall deployment.