WatchGuard Firebox M695 1-year Standard Support Renewal

WatchGuard Firebox M695 1-year Standard Support Renewal

The WatchGuard Standard Support Renewal for Firebox M695 (WGM69540101) extends eligible Standard Support coverage for an existing WatchGuard Firebox M695 for one year. Standard Support provides 24x7 access to WatchGuard technical support, software maintenance and updates, together with advance hardware replacement coverage for qualifying hardware failures. This product is a support renewal entitlement only and does not include the physical Firebox M695 appliance or WatchGuard subscription security services.

What Is Included

• 1-Year WatchGuard Standard Support Renewal
• Coverage for an eligible WatchGuard Firebox M695
• 24x7 Technical Support
• Unlimited Support Cases
• Software Maintenance
• Software Patches and Updates
• Advance Hardware Replacement
• Next-Business-Day Hardware Replacement Response under applicable service conditions

WatchGuard Standard Support

WatchGuard Standard Support provides essential technical assistance and maintenance coverage for an eligible Firebox M695. The one-year renewal keeps the appliance covered for round-the-clock WatchGuard technical support and applicable software updates while providing advance hardware replacement coverage for qualifying hardware failures.

Key Features

• 1-Year Renewal: Extends qualifying WatchGuard Standard Support coverage for the Firebox M695 for one year.
• 24x7 Technical Support: Provides access to WatchGuard technical assistance 24 hours a day, seven days a week.
• Unlimited Support Cases: Support cases can be opened throughout the active coverage period.
• Software Maintenance: Provides access to applicable current software versions while coverage remains active.
• Software Updates: Includes applicable software patches and updates during the support period.
• Advance Hardware Replacement: Provides replacement coverage for qualifying defective Firebox M695 hardware.
• Next-Business-Day Response: Hardware replacement service is specified with next-day response under applicable service and delivery conditions.
• Dedicated M695 Coverage: Designed specifically as a Standard Support renewal for the WatchGuard Firebox M695.

Support Services

Technical Specifications

What's Included:

• 1 × WatchGuard Standard Support Renewal Entitlement for Firebox M695 (WGM69540101)
• 1-Year Standard Support Coverage
• 24x7 Technical Support
• Software Maintenance, Patches and Applicable Updates
• Advance Hardware Replacement Coverage

Please Note: WGM69540101 is a 1-Year Standard Support renewal for an eligible WatchGuard Firebox M695. The physical Firebox M695 appliance is not included. Standard Support does not include the subscription security services available with WatchGuard Basic Security Suite or Total Security Suite.

The WatchGuard Standard Support Renewal for Firebox M695 provides one year of ongoing 24x7 technical assistance, software maintenance and advance hardware replacement coverage for an eligible Firebox M695 deployment.