WatchGuard Firebox M595 3-year Standard Support Renewal

WatchGuard Firebox M595 3-year Standard Support Renewal

The WatchGuard Standard Support Renewal for Firebox M595 (WGM59540103) extends eligible Standard Support coverage for an existing WatchGuard Firebox M595 for three years. Standard Support provides 24x7 access to WatchGuard technical support, software maintenance and updates, together with advance hardware replacement coverage for qualifying hardware failures. This product is a support renewal entitlement only and does not include the Firebox M595 appliance or WatchGuard subscription security services.

What Is Included

• 3-Year WatchGuard Standard Support Renewal
• Coverage for an eligible WatchGuard Firebox M595
• 24x7 Technical Support
• Unlimited Support Cases during active coverage
• Software Maintenance
• Access to Applicable Software Updates
• Advance Hardware Replacement
• Next-Business-Day Hardware Replacement Response under applicable service conditions

WatchGuard Standard Support

WatchGuard Standard Support provides essential technical assistance and maintenance coverage for an eligible Firebox M595. The three-year renewal keeps the appliance covered for WatchGuard technical support and applicable software updates while providing advance hardware replacement coverage for qualifying hardware failures.

Key Features

• 3-Year Renewal: Extends qualifying WatchGuard Standard Support coverage for the Firebox M595 for three years.
• 24x7 Technical Support: Provides access to WatchGuard technical assistance 24 hours a day, seven days a week.
• Unlimited Support Cases: Eligible customers can open support cases throughout the active support period.
• Software Maintenance: Provides access to applicable current software versions and maintenance releases while coverage remains active.
• Software Updates: Maintains access to applicable Fireware software updates during the support period.
• Advance Hardware Replacement: Provides replacement coverage for qualifying defective Firebox M595 hardware.
• Next-Business-Day Response: Hardware replacement service is specified with next-day response under applicable service and delivery conditions.
• Multi-Year Coverage: Three-year coverage reduces the need to renew Standard Support annually.
• Electronic Service Entitlement: Supplied as a support/service renewal rather than a physical hardware product.

Support Services

Technical Specifications

What's Included:

• 1 × WatchGuard Standard Support Renewal Entitlement for Firebox M595 (WGM59540103)
• 3-Year Standard Support Coverage
• 24x7 Technical Support
• Software Maintenance and Applicable Updates
• Advance Hardware Replacement Coverage

Please Note: WGM59540103 is a 3-Year Standard Support renewal for an eligible WatchGuard Firebox M595. The physical Firebox M595 appliance is not included. Standard Support does not include the subscription security services available with WatchGuard Basic Security Suite or Total Security Suite.

The WatchGuard Standard Support Renewal for Firebox M595 provides three years of ongoing 24x7 technical assistance, software maintenance and advance hardware replacement coverage for an eligible Firebox M595 deployment.