WatchGuard Firebox M4800 3-year Standard Support Renewal

WatchGuard Firebox M4800 3-year Standard Support Renewal

The WatchGuard Standard Support Renewal for Firebox M4800 (WGM48203) provides three years of support coverage for an eligible WatchGuard Firebox M4800. The service provides 24x7 access to technical support together with software updates and patches and advance hardware replacement coverage. This is a support/service entitlement and does not include the physical Firebox M4800 appliance or the security services supplied with WatchGuard Basic Security Suite or Total Security Suite.

What Is Included

• 3-Year WatchGuard Standard Support Renewal
• Coverage for an eligible WatchGuard Firebox M4800
• 24x7 Technical Support
• Telephone Support
• Software Updates and Patches
• Advance Hardware Replacement
• Next-Day Hardware Replacement Shipping under applicable service conditions

WatchGuard Standard Support

WatchGuard Standard Support provides ongoing technical assistance and maintenance coverage for the Firebox M4800. WGM48203 provides three years of coverage and can be used to renew a current Firebox M4800 Standard Support subscription or add Standard Support coverage to an eligible existing Firebox M4800 appliance.

Key Features

• 3-Year Coverage: Provides three years of WatchGuard Standard Support for an eligible Firebox M4800.
• 24x7 Technical Support: Provides round-the-clock access to WatchGuard technical assistance.
• Unlimited Incidents: Technical support is available with an unlimited number of incidents during active coverage.
• Telephone Support: Includes telephone-based technical assistance.
• Software Maintenance: Includes applicable software updates and patches during the active support period.
• Advance Hardware Replacement: Provides advance replacement coverage for qualifying Firebox M4800 hardware failures.
• Next-Day Shipping: Replacement hardware is provided with next-day shipping under applicable service and delivery conditions.
• Multi-Year Coverage: Three-year coverage reduces the need for annual Standard Support renewal.

Support Services

Technical Specifications

What's Included:

• 1 × WatchGuard Standard Support Renewal Entitlement for Firebox M4800 (WGM48203)
• 3-Year Standard Support Coverage
• 24x7 Technical Support
• Software Updates and Patches
• Advance Hardware Replacement Coverage

Please Note: WGM48203 is a 3-Year WatchGuard Standard Support Renewal for an eligible Firebox M4800. The physical Firebox M4800 appliance is not included. Security subscription services associated with WatchGuard Basic Security Suite or Total Security Suite, such as Gateway AntiVirus, IPS, WebBlocker, APT Blocker and DNSWatch, are not included with this support-only entitlement.

The WatchGuard Standard Support Renewal for Firebox M4800 provides three years of round-the-clock technical assistance, software maintenance and advance hardware replacement coverage for an eligible Firebox M4800 deployment.