WatchGuard Firebox M395 5-year Standard Support Renewal

WatchGuard Firebox M395 5-year Standard Support Renewal

The WatchGuard WGM39540105 Standard Support Renewal provides 5 years of continued technical support and maintenance coverage for an eligible WatchGuard Firebox M395. Designed for organisations renewing their existing Standard Support entitlement, the service provides 24x7 access to WatchGuard technical support together with software maintenance, applicable software updates and patches, and hardware replacement coverage. This is a support renewal only and does not include the Firebox M395 hardware appliance or the subscription security services provided by WatchGuard Basic Security Suite or Total Security Suite.

What Is Included

The WatchGuard WGM39540105 provides a 5-Year Standard Support Renewal for the WatchGuard Firebox M395, extending essential technical support, software maintenance and hardware support for an eligible appliance.

• 5-Year WatchGuard Standard Support Renewal
• Designed for WatchGuard Firebox M395
• 24x7 WatchGuard technical support
• Unlimited eligible support cases
• Phone and web-based technical support
• Software maintenance
• Applicable software updates and patches
• Applicable new feature releases
• Advance hardware replacement
• Security alerts and support resources
• Five years of continuous support coverage
• Renewal of existing eligible Standard Support coverage

WatchGuard Standard Support

WatchGuard Standard Support provides essential technical assistance and maintenance services for supported WatchGuard Firebox appliances. WGM39540105 extends eligible Standard Support coverage on a Firebox M395 for five years, providing long-term access to technical support, software maintenance and applicable hardware replacement services.

• 24x7 Technical Support: Provides around-the-clock access to WatchGuard technical support for eligible support cases.
• Unlimited Support Cases: Provides unlimited eligible technical support cases throughout the active support period.
• Phone & Web Support: Provides access to WatchGuard technical assistance through supported phone and web channels.
• Software Maintenance: Maintains access to applicable WatchGuard software maintenance throughout the active support term.
• Software Updates & Patches: Provides access to applicable Fireware updates, patches, fixes and maintenance releases.
• New Feature Releases: Provides access to applicable software feature releases during the active support period.
• Advance Hardware Replacement: Provides replacement coverage for eligible Firebox M395 hardware failures according to applicable WatchGuard service terms.
• Long-Term Coverage: Provides five years of Standard Support coverage, reducing the need for annual support renewals.

Key Features

• 5-Year Renewal: Extends eligible WatchGuard Standard Support coverage for five years.
• Firebox M395 Compatibility: Specifically intended for the WatchGuard Firebox M395 network security appliance.
• 24x7 Technical Assistance: Provides access to WatchGuard technical support 24 hours a day, 7 days a week.
• Unlimited Eligible Cases: Provides unlimited eligible technical support cases throughout the active support term.
• Software Maintenance: Maintains access to applicable WatchGuard software maintenance and supported releases.
• Software Updates: Provides applicable updates, patches, fixes and maintenance releases.
• Hardware Protection: Includes advance hardware replacement coverage for eligible hardware failures under applicable service conditions.
• Five-Year Coverage: Provides the maximum multi-year Standard Support renewal period currently listed for the Firebox M395.
• Support Renewal: Intended to renew an existing eligible Standard Support entitlement.
• Support-Only Product: No physical Firebox M395 appliance is supplied.
• No Basic Security Suite: Application Control, WebBlocker, spamBlocker, Gateway AntiVirus, IPS and other Basic Security Suite services are not included.
• No Total Security Suite: Advanced services associated with Total Security Suite are not included.

Standard Support Services

Technical Specifications

What's Included:

• 1 × WatchGuard Standard Support Renewal for Firebox M395
• 5-Year Standard Support Coverage

Please Note: WGM39540105 is a 5-Year Standard Support renewal only for an existing eligible WatchGuard Firebox M395. The Firebox M395 hardware appliance itself is not included. Standard Support does not independently provide the subscription security services contained in WatchGuard Basic Security Suite or Total Security Suite.

Renew your compatible WatchGuard Firebox M395 with WGM39540105 to maintain five years of essential WatchGuard support coverage, including 24x7 technical assistance, unlimited eligible support cases, software maintenance and applicable hardware replacement protection.