WatchGuard Firebox M395 2-year Standard Support Renewal

WatchGuard Firebox M395 2-year Standard Support Renewal

The WatchGuard WGM39540102 Standard Support Renewal provides 2 years of continued technical support and maintenance coverage for an eligible WatchGuard Firebox M395. Designed for organisations renewing their existing Standard Support entitlement, the service provides 24x7 access to WatchGuard technical support together with applicable software maintenance, updates and hardware support. This is a support renewal only and does not include the Firebox M395 hardware appliance or the subscription security services supplied with WatchGuard Basic Security Suite or Total Security Suite.

What Is Included

The WatchGuard WGM39540102 provides a 2-Year Standard Support Renewal for the WatchGuard Firebox M395, extending essential technical support and maintenance coverage for an eligible appliance.

• 2-Year WatchGuard Standard Support Renewal
• Designed for WatchGuard Firebox M395
• 24x7 WatchGuard technical support
• Unlimited eligible support cases
• Software maintenance
• Access to applicable software updates and maintenance releases
• Hardware support and replacement coverage under applicable WatchGuard support terms
• Renewal of existing eligible Standard Support coverage

WatchGuard Standard Support

WatchGuard Standard Support provides the essential technical support and maintenance services required to keep an eligible Firebox deployment supported. The WGM39540102 renewal extends these services for an additional two-year period on a compatible Firebox M395.

• 24x7 Technical Support: Provides around-the-clock access to WatchGuard technical support for eligible support cases.
• Unlimited Support Cases: Standard Support provides unlimited eligible technical support cases during the active support period.
• Software Maintenance: Maintains access to applicable WatchGuard software maintenance throughout the active support term.
• Software Updates: Provides access to applicable Fireware updates and maintenance releases.
• Hardware Support: Provides applicable hardware replacement coverage for eligible Firebox M395 hardware failures according to WatchGuard service terms.
• Two-Year Coverage: Extends eligible Standard Support coverage for an additional two-year term.

Key Features

• 2-Year Renewal: Provides two years of renewed WatchGuard Standard Support coverage.
• Firebox M395 Compatibility: Specifically designed for the WatchGuard Firebox M395 network security appliance.
• 24x7 Support: Provides access to WatchGuard technical support 24 hours a day, 7 days a week.
• Unlimited Eligible Cases: Provides unlimited eligible technical support cases during the active subscription period.
• Software Maintenance: Helps keep the Firebox M395 eligible for applicable software maintenance and releases.
• Software Updates: Provides access to applicable updates and maintenance releases throughout the support term.
• Hardware Coverage: Provides applicable replacement coverage for eligible appliance hardware failures.
• Longer Support Term: Two-year coverage reduces the need for annual Standard Support renewal.
• Support Renewal: Intended to extend an existing eligible Standard Support entitlement on a Firebox M395.
• Support-Only Product: No physical Firebox M395 appliance is supplied with this product.
• No Security Suite Included: Subscription security services associated with Basic Security Suite and Total Security Suite are not included.

Standard Support Services

Technical Specifications

What's Included:

• 1 × WatchGuard Standard Support Renewal for Firebox M395
• 2-Year Standard Support Coverage

Please Note: WGM39540102 is a 2-Year Standard Support renewal only for an existing eligible WatchGuard Firebox M395. The Firebox M395 hardware appliance itself is not included. Standard Support does not provide the subscription security services available with WatchGuard Basic Security Suite or Total Security Suite.

Renew your compatible WatchGuard Firebox M395 with WGM39540102 to maintain two years of essential WatchGuard support coverage, including 24x7 technical assistance, unlimited eligible support cases, software maintenance and applicable hardware support.