WatchGuard Firebox M395 1-year Standard Support Renewal

WatchGuard Firebox M395 1-year Standard Support Renewal

The WatchGuard WGM39540101 Standard Support Renewal provides 1 year of continued technical support and maintenance coverage for an eligible WatchGuard Firebox M395. Designed for organisations renewing their existing Standard Support entitlement, the service provides 24x7 access to WatchGuard technical support, continued software maintenance and updates, and advance hardware replacement coverage. This is a support renewal only and does not include the Firebox M395 hardware appliance or the subscription security services supplied with WatchGuard Basic Security Suite or Total Security Suite.

What Is Included

The WatchGuard WGM39540101 provides a 1-Year Standard Support Renewal for the WatchGuard Firebox M395, extending essential technical support, software maintenance and hardware replacement coverage for an eligible appliance.

• 1-Year WatchGuard Standard Support Renewal
• Designed for WatchGuard Firebox M395
• 24x7 WatchGuard technical support
• Unlimited eligible support incidents
• Software maintenance
• Access to applicable software updates and patches
• Advance hardware replacement
• Next-business-day hardware replacement response under applicable service conditions
• Renewal of existing eligible Standard Support coverage

WatchGuard Standard Support

WatchGuard Standard Support provides essential support and maintenance services for Firebox appliances. Renewing the support entitlement helps maintain access to WatchGuard technical assistance and applicable Fireware software releases while providing replacement coverage for eligible hardware failures.

• 24x7 Technical Support: Provides around-the-clock access to WatchGuard technical support for eligible support incidents.
• Software Maintenance: Maintains access to applicable current WatchGuard software versions during the active support period.
• Software Updates & Patches: Provides applicable maintenance releases, updates, patches and software fixes.
• Advance Hardware Replacement: Provides replacement coverage for eligible Firebox M395 hardware failures according to applicable WatchGuard service conditions.
• Next-Business-Day Response: Current service listings specify next-business-day response for eligible advance hardware replacement.
• One-Year Renewal: Extends eligible Standard Support coverage for an additional one-year term.

Key Features

• 1-Year Renewal: Provides one year of renewed WatchGuard Standard Support coverage.
• Firebox M395 Compatibility: Specifically intended for the WatchGuard Firebox M395 network security appliance.
• 24x7 Support: Provides access to WatchGuard technical support 24 hours a day, 7 days a week.
• Software Maintenance: Maintains eligibility for applicable WatchGuard software maintenance throughout the active support term.
• Software Updates: Provides access to applicable software updates, patches and maintenance releases.
• Hardware Protection: Includes advance hardware replacement coverage for eligible hardware failures.
• Next-Business-Day Replacement: Eligible advance replacement carries a next-business-day response under applicable service conditions.
• Support Renewal: Intended to extend existing eligible Standard Support coverage on a Firebox M395.
• Support-Only Product: The Firebox M395 hardware appliance is not supplied with this product.
• No Security Suite Included: Subscription security services associated with Basic Security Suite or Total Security Suite are not included.

Standard Support Services

Technical Specifications

What's Included:

• 1 × WatchGuard Standard Support Renewal for Firebox M395
• 1-Year Standard Support Coverage

Please Note: WGM39540101 is a 1-Year Standard Support renewal only for an existing eligible WatchGuard Firebox M395. It does not include the Firebox M395 hardware appliance. Security subscription services such as Intrusion Prevention Service, Gateway AntiVirus, WebBlocker, Application Control, APT Blocker and DNSWatch are not provided by Standard Support and require the appropriate WatchGuard security-suite subscription.

Renew your compatible WatchGuard Firebox M395 with WGM39540101 to maintain one year of essential WatchGuard support coverage, including 24x7 technical assistance, software maintenance and advance hardware replacement protection.