Samsung 3-year Next Business Day w/Defective Media Retention Service for Color MFP High U9SF5E

Samsung 3-year Next Business Day w/Defective Media Retention Service for Color MFP High U9SF5E

Number of years: 3 year(s)

HP Care Pack is an exclusive extended warranty services provided by HP when you buy any HP devices with us. HP Care Pack allows you to upgrade to a better warranty beyond the original warranty so you can rest assured that you are covered with better support for the entire time you are using your HP devices.

Help is on the line – or at your door

Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.

Stay in control of your data

You retain possession of failed storage media, so you can securely dispose of or archive it in a way that helps meet your security standards or industry requirements.

Support you can count on

Know that your hardware will be up and running as soon as possible thanks to our knowledgeable expertise and efficient service and support.

We’ll be there the next business day

Our experts are ready when you need you help. In-person repairs, parts, and service will arrive at your door the very next business day.

• Remote problem diagnosis and support
• Onsite hardware support- next business day[1]
• Defective media retention

• Replacement parts and materials included
• Escalation management
• Coverage for all HP branded components

Specifications

Support type: Onsite repair

Additional support option: Defective media retention

Duration: 3 years

Response time: Next business day response

Coverage window: Standard workdays - 9 hours

Place of service: Onsite

Service method: Onsite repair

Warranty coverage: In warranty

Legal disclaimer: [1] Service levels and response times may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. For details, visit www.hp.com/go/cpc. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.