Poly APV-66 Electronic Hook Switch for Avaya EU-24 and Savi CS500 Series

Poly APV-66 Electronic Hook Switch for Avaya EU-24 and Savi CS500 Series

The Poly APV-66 is an electronic hook switch cable designed to connect compatible Poly and Plantronics wireless headset systems to selected Avaya desk phones through the telephone’s EU24 interface. It enables remote answer and end-call control from the headset, allowing users to manage desk-phone calls while away from their desks without requiring a mechanical handset lifter.

Remote Avaya Desk-Phone Call Control

The APV-66 transfers electronic call-control information between a supported Avaya telephone and the connected wireless headset base. Users can answer or end compatible calls by pressing the call-control button on their headset instead of returning to the telephone.

Electronic Alternative to a Handset Lifter

By communicating directly with the Avaya phone, the APV-66 removes the need for a mechanical HL10 handset lifter on a compatible installation. This provides a cleaner desk-phone setup with fewer moving components.

Connects Through the Avaya EU24 Interface

The cable is specifically designed for supported Avaya phones equipped with an EU24 expansion-module interface. The telephone model, firmware version, headset system and available EU24 port should all be checked before purchase.

Compatible Poly Headset Systems:

Compatibility information identifies the APV-66 for use with selected Poly and Plantronics CS500, Savi Office and Savi 700 Series wireless headset systems.

Compatible Avaya Phones:

HP installation documentation confirms support for the following Avaya telephone models. Compatibility remains dependent on the required firmware, telephone configuration and wireless headset base.

Important EU24 Port Requirement

The APV-66 requires access to the Avaya phone’s EU24 interface. If an Avaya EU24 expansion or sidecar module is already connected, the interface will not be available for the APV-66. An alternative compatible EHS cable or connection method must then be selected.

Firmware Requirements:

• Supported Avaya 24xx and 54xx telephones require firmware version 4.0 or later.
• Supported Avaya 46xx and 56xx telephones require firmware version 1.8 or later.
• The headset port may be positioned on the side of certain Avaya phone models.
• The headset base should be configured according to the Poly installation guide for the specific phone and headset combination.

Key Features:

• Connects compatible Poly wireless headset systems to selected Avaya desk phones.
• Uses the Avaya EU24 expansion-module interface.
• Enables remote answer and end-call control from the wireless headset.
• Allows users to manage calls while moving away from their desks.
• Provides an electronic alternative to an HL10 mechanical handset lifter.
• Supports selected CS500, Savi Office and Savi 700 Series headset systems.
• Designed for compatible office, reception and contact-centre telephone installations.

Technical Specifications:

Add convenient wireless call control to a compatible Avaya and Poly headset installation with the APV-66, and add it to your cart after confirming the available EU24 interface, telephone firmware and headset compatibility.