HPE 3-Year Proactive Care Software Warranty U0SZ5E

HPE 3-Year Proactive Care Software Warranty

HPE Proactive Care Svc can help you to improve the return on your investment with features designed:

• To help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish
• To help provide recommendations for firmware version and software patching on supported products to help prevent problems
• To help provide identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with Hewlett Packard Enterprise best practices
• To help provide access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology

Specifications:

• Support Service Type: Proactive Care
• Service Method: Software Support
• Duration (Term): 3 Years
• Response Time: 2 Hours Hardware Response
• Service Level (Coverage): 24x7
• Warranty Coverage: In Warranty