HP 3-year Priority Access Plus Service for PCs (1000+ seats) U80MBE

HP 3-year Priority Access Plus Service for PCs (1000+ seats) U80MBE

HP Priority Access Plus Service provides all features of HP Priority Access Service – such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an assigned remote point of contact to manage your support needs and delivers reporting on a quarterly basis.

Features:

• Technical support design for IT
• Global experience
• Direct access to highly skilled remote support agents
• Online case management tools
• Assigned support contact

Support where and when you need it

Plus #1: An assigned customer support expert to manage your service requirements.

The power of insight

Plus #2: Executive-level quarterly reporting on product quality and service status, to help keep business up and running.

Take things up a level

Plus #3: A dedicated escalation path that’s customized to the needs of your organization.