HP 3-year Active Care NBD Response Onsite with Travel Coverage NB HW Support U18LHE

HP 3-year Active Care NBD Response Onsite with Travel Coverage NB HW Support U18LHE

Keep your hardware protected with 3-Year Active Care Next-Business-Day On-Site Support with Travel Coverage for Mobile Workstations from HP. Providing three years of coverage, this manufacturer support plan provides next-business-day on-site hardware support following remote diagnosis. Replacement parts and materials are included in the support plan, as are formal escalation procedures and management and access to electronic support information and tools. Plus, take advantage of predictive support with proactive alerts and notifications, as well as hardware monitoring for fleet devices. And, with travel coverage, resolve issues quickly via HP support centers in various countries and geographic locations.

Please note that to take advantage of this warranty, your hardware must currently be under its native warranty. Service starts on the date of your hardware purchase, and service levels and response times may vary depending on your geographic location.

Fast Response Time

Optimize uptime by leveraging predictive analytics and proactive insights, powered by HP TechPulse. With a finger on the pulse of the health of every employee's HP device, IT can more quickly identify needed repairs and make replacements.

High Device Uptime

Get fast, reliable response and issue resolution as remote work increases. HP Active Care triggers HP Customer Support to fast-track problem diagnosis and provides resolutions that help customers get back up and running quickly.

Quick Resolutions

Help reduce device disruptions with Automatic Case Generation that opens a case when an issue is detected and triggers IT to schedule a repair.

Next-Business-Day Hardware Support for Travelers

This service provides mobile computer users with a hardware support solution for their new HP portable product. This easy and convenient solution is available in various countries and geographic locations throughout the world. Next-Business-Day Hardware Support for Travelers is available for select HP branded products and includes, as locally available, a next-business-day on-site response time (with local-language remote problem diagnosis in participating countries) in support of hardware problem resolution. Support is provided during the standard business hours and days of the local country or geographic location.

Compatibility

• HP ProBook 4xx Series with 3/3/0 Warranty
• HP ProBook 4xx Series with 3/3/3 Warranty