Microsoft Dynamics 365 Customer Service Professional NCE CRM License - 1-Year

Microsoft Dynamics 365 Customer Service Professional NCE CRM License - 1-Year

Dynamics 365 Customer Service

Earn customers for life. Differentiate your brand with Microsoft Dynamics 365 for Customer Service. Built-in intelligence delivers faster, more personalised service and adds value to every interaction, even on the go.

Create effortless support experiences Make it easy to find answers through self-service, community, or social channels. Intelligently route cases from any channel to the right agent for quick resolution. Use AI through virtual agents Automate resolution and free up agents for high-value interactions. Built on the most powerful AI customer service framework in the market, service bots are smart, fast, and always available. HP uses artificial intelligence to transform its customer support experience. Resolve issues with predictive care Keep customers happy by avoiding service and support issues. Analyse data from connected devices and take action before warning signs become a problem.

User subscription that includes Dynamics 365 Customer Service Professional. Customer Service Professional gives teams the foundational capabilities to handle customer inquiries and improve satisfaction, without the advanced AI or omnichannel features found in the Enterprise edition.

Specifications:

Product: Dynamics 365 Customer Service Professional

Duration: 1-Year

License type: NCE