{"product_id":"watchguard-firebox-m395-3-year-standard-support-renewal-404206","title":"WatchGuard Firebox M395 3-year Standard Support Renewal","description":"\u003ch1\u003eWatchGuard Firebox M395 3-year Standard Support Renewal\u003c\/h1\u003e\n\n\u003cp\u003eThe WatchGuard WGM39540103 Standard Support Renewal provides 3 years of continued technical support and maintenance coverage for an eligible WatchGuard Firebox M395. Designed for organisations renewing their existing Standard Support entitlement, the service provides 24x7 access to WatchGuard technical support, applicable software updates and patches, and advance hardware replacement coverage. This is a support renewal only and does not include the Firebox M395 hardware appliance or the subscription security services supplied with WatchGuard Basic Security Suite or Total Security Suite.\u003c\/p\u003e\n\n\u003ch3\u003eWhat Is Included\u003c\/h3\u003e\n\n\u003cp\u003eThe WatchGuard WGM39540103 provides a \u003cstrong\u003e3-Year Standard Support Renewal for the WatchGuard Firebox M395\u003c\/strong\u003e, extending essential technical support, software maintenance and hardware replacement coverage for an eligible appliance.\u003c\/p\u003e\n\n\u003cul\u003e\n\t\u003cli\u003e3-Year WatchGuard Standard Support Renewal\u003c\/li\u003e\n\t\u003cli\u003eDesigned for WatchGuard Firebox M395\u003c\/li\u003e\n\t\u003cli\u003e24x7 WatchGuard technical support\u003c\/li\u003e\n\t\u003cli\u003eUnlimited eligible support incidents\u003c\/li\u003e\n\t\u003cli\u003ePhone support\u003c\/li\u003e\n\t\u003cli\u003eSoftware updates\u003c\/li\u003e\n\t\u003cli\u003eSoftware patches\u003c\/li\u003e\n\t\u003cli\u003eSoftware maintenance\u003c\/li\u003e\n\t\u003cli\u003eAdvance hardware replacement\u003c\/li\u003e\n\t\u003cli\u003eNext-business-day hardware replacement response under applicable service conditions\u003c\/li\u003e\n\t\u003cli\u003eRenewal of existing eligible Standard Support coverage\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eWatchGuard Standard Support\u003c\/h3\u003e\n\n\u003cp\u003eWatchGuard Standard Support provides the essential technical assistance and maintenance services required to keep an eligible Firebox deployment supported. WGM39540103 extends these services for an additional three-year period on a compatible WatchGuard Firebox M395.\u003c\/p\u003e\n\n\u003cul\u003e\n\t\u003cli\u003e\n\u003cstrong\u003e24x7 Technical Support:\u003c\/strong\u003e Provides around-the-clock access to WatchGuard technical support for eligible support incidents.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eUnlimited Support Incidents:\u003c\/strong\u003e Provides unlimited eligible technical support incidents throughout the active support period.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003ePhone Support:\u003c\/strong\u003e Provides access to WatchGuard technical assistance by phone.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eSoftware Updates:\u003c\/strong\u003e Maintains access to applicable WatchGuard software updates during the active support period.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eSoftware Patches:\u003c\/strong\u003e Provides applicable maintenance patches and software fixes.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eSoftware Maintenance:\u003c\/strong\u003e Helps keep the supported Firebox M395 current with applicable WatchGuard software maintenance releases.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eAdvance Hardware Replacement:\u003c\/strong\u003e Provides replacement coverage for eligible Firebox M395 hardware failures according to applicable WatchGuard service conditions.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eNext-Business-Day Response:\u003c\/strong\u003e Current service listings specify next-business-day response for eligible advance hardware replacement.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eKey Features\u003c\/h3\u003e\n\n\u003cul\u003e\n\t\u003cli\u003e\n\u003cstrong\u003e3-Year Renewal:\u003c\/strong\u003e Provides three years of renewed WatchGuard Standard Support coverage.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eFirebox M395 Compatibility:\u003c\/strong\u003e Specifically intended for the WatchGuard Firebox M395 network security appliance.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003e24x7 Support:\u003c\/strong\u003e Provides access to technical support 24 hours a day, 7 days a week.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eUnlimited Eligible Incidents:\u003c\/strong\u003e Supports unlimited eligible technical support incidents throughout the service term.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eSoftware Maintenance:\u003c\/strong\u003e Maintains access to applicable WatchGuard software maintenance.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eSoftware Updates \u0026amp; Patches:\u003c\/strong\u003e Provides applicable updates, patches and maintenance releases.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eHardware Protection:\u003c\/strong\u003e Includes advance hardware replacement coverage for eligible hardware failures.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eNext-Business-Day Replacement:\u003c\/strong\u003e Eligible advance hardware replacement carries a next-business-day response under applicable service conditions.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eLong-Term Coverage:\u003c\/strong\u003e Three-year coverage reduces the need for annual Standard Support renewals.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eSupport-Only Product:\u003c\/strong\u003e The Firebox M395 hardware appliance is not included.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eNo Security Suite Included:\u003c\/strong\u003e Basic Security Suite and Total Security Suite security services are not included with Standard Support.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eStandard Support Services\u003c\/h3\u003e\n\n\u003ctable width=\"100%\"\u003e\n\t\u003ctbody\u003e\n\t\t\u003ctr bgcolor=\"#444444\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-444444, #33373a);\"\u003e\n\t\t\t\u003cth width=\"38%\"\u003e\u003cfont color=\"#ffffff\" data-darkreader-inline-color=\"\" style=\"--darkreader-inline-color: var(--darkreader-text-ffffff, #e8e6e3);\"\u003eSupport Service\u003c\/font\u003e\u003c\/th\u003e\n\t\t\t\u003cth\u003e\u003cfont color=\"#ffffff\" data-darkreader-inline-color=\"\" style=\"--darkreader-inline-color: var(--darkreader-text-ffffff, #e8e6e3);\"\u003eDetails\u003c\/font\u003e\u003c\/th\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eSupport Level\u003c\/td\u003e\n\t\t\t\u003ctd\u003eWatchGuard Standard Support\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eSupport Term\u003c\/td\u003e\n\t\t\t\u003ctd\u003e3 Years\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eTechnical Support Availability\u003c\/td\u003e\n\t\t\t\u003ctd\u003e24x7\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eEligible Support Incidents\u003c\/td\u003e\n\t\t\t\u003ctd\u003eUnlimited\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003ePhone Support\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eSoftware Maintenance\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eSoftware Updates\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eSoftware Patches\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eAdvance Hardware Replacement\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eHardware Replacement Response\u003c\/td\u003e\n\t\t\t\u003ctd\u003eNext Business Day Under Applicable Service Conditions\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eRenewal\u003c\/td\u003e\n\t\t\t\u003ctd\u003eYes\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\u003c\/tbody\u003e\n\u003c\/table\u003e\n\n\u003ch3\u003eTechnical Specifications\u003c\/h3\u003e\n\n\u003ctable width=\"100%\"\u003e\n\t\u003ctbody\u003e\n\t\t\u003ctr bgcolor=\"#444444\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-444444, #33373a);\"\u003e\n\t\t\t\u003cth width=\"38%\"\u003e\u003cfont color=\"#ffffff\" data-darkreader-inline-color=\"\" style=\"--darkreader-inline-color: var(--darkreader-text-ffffff, #e8e6e3);\"\u003eSpecification\u003c\/font\u003e\u003c\/th\u003e\n\t\t\t\u003cth\u003e\u003cfont color=\"#ffffff\" data-darkreader-inline-color=\"\" style=\"--darkreader-inline-color: var(--darkreader-text-ffffff, #e8e6e3);\"\u003eDetails\u003c\/font\u003e\u003c\/th\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eManufacturer Part Number \/ MPN\u003c\/td\u003e\n\t\t\t\u003ctd\u003eWGM39540103\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eBrand\u003c\/td\u003e\n\t\t\t\u003ctd\u003eWatchGuard\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eProduct Name\u003c\/td\u003e\n\t\t\t\u003ctd\u003eWatchGuard Standard Support Renewal for Firebox M395\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eProduct Type\u003c\/td\u003e\n\t\t\t\u003ctd\u003eSupport Renewal\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eSupport Programme\u003c\/td\u003e\n\t\t\t\u003ctd\u003eWatchGuard Standard Support\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eService Type\u003c\/td\u003e\n\t\t\t\u003ctd\u003eRenewal\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eService Duration\u003c\/td\u003e\n\t\t\t\u003ctd\u003e3 Years\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eCompatible Appliance\u003c\/td\u003e\n\t\t\t\u003ctd\u003eWatchGuard Firebox M395\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eTechnical Support Availability\u003c\/td\u003e\n\t\t\t\u003ctd\u003e24 Hours a Day \/ 7 Days a Week\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eEligible Support Incidents\u003c\/td\u003e\n\t\t\t\u003ctd\u003eUnlimited\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003ePhone Support\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eSoftware Maintenance\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eSoftware Updates\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eSoftware Patches\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eAdvance Hardware Replacement\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eHardware Replacement Response\u003c\/td\u003e\n\t\t\t\u003ctd\u003eNext Business Day Under Applicable Service Conditions\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eBasic Security Suite Services\u003c\/td\u003e\n\t\t\t\u003ctd\u003eNot Included\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eTotal Security Suite Services\u003c\/td\u003e\n\t\t\t\u003ctd\u003eNot Included\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eFirebox Appliance Included\u003c\/td\u003e\n\t\t\t\u003ctd\u003eNo\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eDelivery Type\u003c\/td\u003e\n\t\t\t\u003ctd\u003eSupport Licence \/ Service Entitlement\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eRequirement\u003c\/td\u003e\n\t\t\t\u003ctd\u003eExisting Eligible WatchGuard Firebox M395\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eGTIN \/ EAN\u003c\/td\u003e\n\t\t\t\u003ctd\u003e0654522232953\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\u003c\/tbody\u003e\n\u003c\/table\u003e\n\n\u003ch3\u003eWhat's Included:\u003c\/h3\u003e\n\n\u003cul\u003e\n\t\u003cli\u003e1 × WatchGuard Standard Support Renewal for Firebox M395\u003c\/li\u003e\n\t\u003cli\u003e3-Year Standard Support Coverage\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlease Note:\u003c\/strong\u003e WGM39540103 is a \u003cstrong\u003e3-Year Standard Support renewal only\u003c\/strong\u003e for an existing eligible WatchGuard Firebox M395. The Firebox M395 hardware appliance itself is not included. Standard Support does not provide subscription security services such as Intrusion Prevention Service, Gateway AntiVirus, WebBlocker, Application Control, APT Blocker or DNSWatch; these require the appropriate WatchGuard security-suite subscription.\u003c\/p\u003e\n\n\u003cp\u003eRenew your compatible \u003cstrong\u003eWatchGuard Firebox M395\u003c\/strong\u003e with WGM39540103 to maintain three years of essential WatchGuard support coverage, including 24x7 technical assistance, unlimited eligible support incidents, software maintenance and advance hardware replacement protection.\u003c\/p\u003e\n","brand":"FirstShop","offers":[{"title":"Default Title","offer_id":53404519989615,"sku":"WGM39540103","price":99939.0,"currency_code":"ZAR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0457\/5893\/9300\/files\/wgm39540103-antivirus-security-1256455677.jpg?v=1788165266","url":"https:\/\/www.firstshop.co.za\/products\/watchguard-firebox-m395-3-year-standard-support-renewal-404206","provider":"FirstShop","version":"1.0","type":"link"}