{"product_id":"watchguard-firebox-m395-3-year-gold-support-renewal-upgrade-404233","title":"WatchGuard Firebox M395 3-year Gold Support Renewal\/Upgrade","description":"\u003ch2\u003eWatchGuard Firebox M395 3-year Gold Support Renewal\/Upgrade\u003c\/h2\u003e\n\n\u003cp\u003eThe WatchGuard WGM39540703 Gold Support Renewal\/Upgrade provides 3 years of enhanced technical support and hardware replacement coverage for an eligible WatchGuard Firebox M395. Designed for organisations renewing existing Gold Support or upgrading eligible Firebox M395 support coverage, Gold Support provides 24x7 technical assistance, software maintenance and advance hardware replacement services. This is a support renewal\/upgrade entitlement only and does not include the Firebox M395 hardware appliance or WatchGuard security subscription services.\u003c\/p\u003e\n\n\u003ch3\u003eWhat Is Included\u003c\/h3\u003e\n\n\u003cp\u003eThe WatchGuard WGM39540703 provides a \u003cstrong\u003e3-Year Gold Support Renewal\/Upgrade for the WatchGuard Firebox M395\u003c\/strong\u003e.\u003c\/p\u003e\n\n\u003cul\u003e\n\t\u003cli\u003e3-Year WatchGuard Gold Support Renewal\/Upgrade\u003c\/li\u003e\n\t\u003cli\u003eDesigned for WatchGuard Firebox M395\u003c\/li\u003e\n\t\u003cli\u003e24x7 Technical Support\u003c\/li\u003e\n\t\u003cli\u003eTelephone Support\u003c\/li\u003e\n\t\u003cli\u003eWeb-Based Support\u003c\/li\u003e\n\t\u003cli\u003eSoftware Updates and Patches\u003c\/li\u003e\n\t\u003cli\u003eNew Software Releases\u003c\/li\u003e\n\t\u003cli\u003eAdvance Hardware Replacement\u003c\/li\u003e\n\t\u003cli\u003eNext-Business-Day Hardware Replacement Response under applicable service conditions\u003c\/li\u003e\n\t\u003cli\u003eEnhanced Support Response Targets\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eWatchGuard Gold Support\u003c\/h3\u003e\n\n\u003cp\u003eWatchGuard Gold Support provides an enhanced level of technical assistance for organisations requiring priority support for their Firebox M395. Gold Support combines round-the-clock access to WatchGuard technical assistance with software maintenance, new software releases and advance hardware replacement coverage.\u003c\/p\u003e\n\n\u003cul\u003e\n\t\u003cli\u003e\n\u003cstrong\u003e24x7 Technical Support:\u003c\/strong\u003e Provides access to WatchGuard technical assistance 24 hours a day, seven days a week.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eTelephone Support:\u003c\/strong\u003e Provides access to WatchGuard support engineers by telephone for eligible technical issues.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eWeb Support:\u003c\/strong\u003e Technical support cases can also be submitted and managed through WatchGuard's web-based support services.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003ePriority Response:\u003c\/strong\u003e Gold Support provides enhanced response targets compared with Standard Support.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eSoftware Maintenance:\u003c\/strong\u003e Provides access to applicable software updates, patches and maintenance releases during the active support period.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eNew Releases:\u003c\/strong\u003e Includes access to eligible new software releases while support coverage remains active.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eAdvance Hardware Replacement:\u003c\/strong\u003e Provides advance replacement service for eligible defective covered hardware.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eNext-Business-Day Response:\u003c\/strong\u003e Hardware replacement is offered with next-business-day response under applicable service and delivery conditions.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eKey Features\u003c\/h3\u003e\n\n\u003cul\u003e\n\t\u003cli\u003e\n\u003cstrong\u003e3-Year Coverage:\u003c\/strong\u003e Provides three years of WatchGuard Gold Support for an eligible Firebox M395.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eRenewal\/Upgrade:\u003c\/strong\u003e Suitable for renewing existing Gold Support or upgrading eligible Firebox M395 support coverage.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eFirebox M395 Compatibility:\u003c\/strong\u003e Specifically intended for the WatchGuard Firebox M395 network security appliance.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003e24x7 Availability:\u003c\/strong\u003e Technical support is available around the clock throughout the active service term.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003ePriority Technical Assistance:\u003c\/strong\u003e Gold Support provides enhanced support response targets compared with Standard Support.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eSoftware Updates:\u003c\/strong\u003e Maintains access to applicable WatchGuard software updates and patches.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eNew Software Releases:\u003c\/strong\u003e Provides access to eligible new releases during the support period.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eAdvance Hardware Replacement:\u003c\/strong\u003e Includes replacement coverage for eligible defective Firebox M395 hardware.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eNext-Business-Day Service:\u003c\/strong\u003e Replacement hardware is provided with next-business-day response under applicable service conditions.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eMulti-Year Coverage:\u003c\/strong\u003e Three-year service coverage reduces the need for annual support renewals.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eElectronic Service Entitlement:\u003c\/strong\u003e Supplied as a support\/service entitlement rather than a physical product.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eGold Support Services\u003c\/h3\u003e\n\n\u003ctable width=\"100%\"\u003e\n\t\u003ctbody\u003e\n\t\t\u003ctr bgcolor=\"#444444\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-444444, #33373a);\"\u003e\n\t\t\t\u003cth width=\"38%\"\u003e\u003cfont color=\"#ffffff\" data-darkreader-inline-color=\"\" style=\"--darkreader-inline-color: var(--darkreader-text-ffffff, #e8e6e3);\"\u003eSupport Service\u003c\/font\u003e\u003c\/th\u003e\n\t\t\t\u003cth\u003e\u003cfont color=\"#ffffff\" data-darkreader-inline-color=\"\" style=\"--darkreader-inline-color: var(--darkreader-text-ffffff, #e8e6e3);\"\u003eDetails\u003c\/font\u003e\u003c\/th\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eTechnical Support\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eSupport Availability\u003c\/td\u003e\n\t\t\t\u003ctd\u003e24 Hours a Day, 7 Days a Week\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eTelephone Support\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eWeb Support\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eSoftware Updates \u0026amp; Patches\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eNew Software Releases\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eAdvance Hardware Replacement\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eHardware Replacement Response\u003c\/td\u003e\n\t\t\t\u003ctd\u003eNext Business Day under applicable service conditions\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\u003c\/tbody\u003e\n\u003c\/table\u003e\n\n\u003ch3\u003eTechnical Specifications\u003c\/h3\u003e\n\n\u003ctable width=\"100%\"\u003e\n\t\u003ctbody\u003e\n\t\t\u003ctr bgcolor=\"#444444\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-444444, #33373a);\"\u003e\n\t\t\t\u003cth width=\"38%\"\u003e\u003cfont color=\"#ffffff\" data-darkreader-inline-color=\"\" style=\"--darkreader-inline-color: var(--darkreader-text-ffffff, #e8e6e3);\"\u003eSpecification\u003c\/font\u003e\u003c\/th\u003e\n\t\t\t\u003cth\u003e\u003cfont color=\"#ffffff\" data-darkreader-inline-color=\"\" style=\"--darkreader-inline-color: var(--darkreader-text-ffffff, #e8e6e3);\"\u003eDetails\u003c\/font\u003e\u003c\/th\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eManufacturer Part Number \/ MPN\u003c\/td\u003e\n\t\t\t\u003ctd\u003eWGM39540703\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eBrand\u003c\/td\u003e\n\t\t\t\u003ctd\u003eWatchGuard\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eProduct Name\u003c\/td\u003e\n\t\t\t\u003ctd\u003eWatchGuard Gold Support Renewal\/Upgrade for Firebox M395\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eProduct Type\u003c\/td\u003e\n\t\t\t\u003ctd\u003eSupport Licence Renewal \/ Upgrade\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eSupport Category\u003c\/td\u003e\n\t\t\t\u003ctd\u003eGold Support\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eService Duration\u003c\/td\u003e\n\t\t\t\u003ctd\u003e3 Years\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eCompatible Appliance\u003c\/td\u003e\n\t\t\t\u003ctd\u003eWatchGuard Firebox M395\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eSupport Availability\u003c\/td\u003e\n\t\t\t\u003ctd\u003e24x7\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eTelephone Support\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eWeb Support\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eSoftware Patches\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eSoftware Updates\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eNew Software Releases\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eAdvance Hardware Replacement\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eHardware Replacement Response\u003c\/td\u003e\n\t\t\t\u003ctd\u003eNext Business Day under applicable service conditions\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eSecurity Suite Services\u003c\/td\u003e\n\t\t\t\u003ctd\u003eNot Included\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eFirebox Appliance Included\u003c\/td\u003e\n\t\t\t\u003ctd\u003eNo\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eDelivery Type\u003c\/td\u003e\n\t\t\t\u003ctd\u003eSupport \/ Service Entitlement\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eGTIN \/ EAN\u003c\/td\u003e\n\t\t\t\u003ctd\u003e0654522578648\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eUPC\u003c\/td\u003e\n\t\t\t\u003ctd\u003e654522578648\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\u003c\/tbody\u003e\n\u003c\/table\u003e\n\n\u003ch3\u003eWhat's Included:\u003c\/h3\u003e\n\n\u003cul\u003e\n\t\u003cli\u003e1 × WatchGuard Gold Support Renewal\/Upgrade Entitlement for Firebox M395\u003c\/li\u003e\n\t\u003cli\u003e3-Year Gold Support Coverage\u003c\/li\u003e\n\t\u003cli\u003e24x7 Technical Support\u003c\/li\u003e\n\t\u003cli\u003eSoftware Maintenance and Updates\u003c\/li\u003e\n\t\u003cli\u003eAdvance Hardware Replacement Coverage\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlease Note:\u003c\/strong\u003e WGM39540703 is a \u003cstrong\u003e3-Year Gold Support renewal\/upgrade\u003c\/strong\u003e for an eligible WatchGuard Firebox M395. The physical Firebox M395 appliance is not included. Gold Support is a support service and does not independently include the security services supplied with WatchGuard Basic Security Suite or Total Security Suite.\u003c\/p\u003e\n\n\u003cp\u003eRenew or upgrade your compatible \u003cstrong\u003eWatchGuard Firebox M395\u003c\/strong\u003e with WGM39540703 to maintain three years of enhanced WatchGuard Gold Support, including 24x7 technical assistance, software maintenance and advance hardware replacement coverage.\u003c\/p\u003e\n","brand":"FirstShop","offers":[{"title":"Default Title","offer_id":53405498343791,"sku":"WGM39540703","price":78729.0,"currency_code":"ZAR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0457\/5893\/9300\/files\/wgm39540703-antivirus-security-1256502716.jpg?v=1788187538","url":"https:\/\/www.firstshop.co.za\/products\/watchguard-firebox-m395-3-year-gold-support-renewal-upgrade-404233","provider":"FirstShop","version":"1.0","type":"link"}