{"product_id":"watchguard-firebox-m295-1-year-gold-support-renewal-upgrade-404151","title":"WatchGuard Firebox M295 1-year Gold Support Renewal\/Upgrade","description":"\u003ch2\u003eWatchGuard Firebox M295 1-year Gold Support Renewal\/Upgrade\u003c\/h2\u003e\n\n\u003cp\u003eThe WatchGuard WGM29540701 Gold Support Renewal\/Upgrade provides 1 year of enhanced technical support and maintenance coverage for an existing WatchGuard Firebox M295. Designed for organisations requiring a higher support level than WatchGuard Standard Support, Gold Support provides 24x7 technical assistance, software updates and patches, and advance hardware replacement coverage. This product can be used to renew eligible Gold Support coverage or upgrade an eligible Firebox M295 to Gold Support. It is a support subscription only and does not include the Firebox M295 hardware appliance or a WatchGuard security-suite subscription.\u003c\/p\u003e\n\n\u003ch3\u003eWhat Is Included\u003c\/h3\u003e\n\n\u003cp\u003eThe WatchGuard WGM29540701 provides a \u003cstrong\u003e1-Year Gold Support Renewal\/Upgrade for the WatchGuard Firebox M295\u003c\/strong\u003e, delivering enhanced support coverage for business-critical firewall deployments.\u003c\/p\u003e\n\n\u003cul\u003e\n\t\u003cli\u003e1-Year WatchGuard Gold Support Renewal\/Upgrade\u003c\/li\u003e\n\t\u003cli\u003eDesigned for WatchGuard Firebox M295\u003c\/li\u003e\n\t\u003cli\u003e24x7 WatchGuard technical support\u003c\/li\u003e\n\t\u003cli\u003eEnhanced support service level\u003c\/li\u003e\n\t\u003cli\u003ePhone support\u003c\/li\u003e\n\t\u003cli\u003eSoftware updates\u003c\/li\u003e\n\t\u003cli\u003eSoftware patches\u003c\/li\u003e\n\t\u003cli\u003eSoftware maintenance\u003c\/li\u003e\n\t\u003cli\u003eAdvance hardware replacement\u003c\/li\u003e\n\t\u003cli\u003eRenewal of eligible Gold Support coverage\u003c\/li\u003e\n\t\u003cli\u003eUpgrade from an eligible support level to Gold Support\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eWatchGuard Gold Support\u003c\/h3\u003e\n\n\u003cp\u003eWatchGuard Gold Support is an enhanced support option intended for organisations that require faster access to technical assistance for business-critical WatchGuard deployments. It can be added to eligible Firebox M295 appliances operating with Standard Support or Basic Security Suite. Gold Support is already included with Total Security Suite, so a separate Gold Support upgrade is generally not required when an active Total Security Suite subscription is present.\u003c\/p\u003e\n\n\u003cul\u003e\n\t\u003cli\u003e\n\u003cstrong\u003e24x7 Technical Support:\u003c\/strong\u003e Provides around-the-clock access to WatchGuard technical support throughout the active subscription period.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eEnhanced Support Level:\u003c\/strong\u003e Upgrades the appliance from the standard support service level to WatchGuard Gold Support.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eSoftware Updates:\u003c\/strong\u003e Provides access to applicable WatchGuard software updates during the active support period.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eSoftware Patches:\u003c\/strong\u003e Provides applicable maintenance patches and software fixes.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eAdvance Hardware Replacement:\u003c\/strong\u003e Provides replacement coverage for eligible Firebox M295 hardware failures according to applicable WatchGuard service conditions.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eRenewal\/Upgrade:\u003c\/strong\u003e Can be used to renew eligible Gold Support coverage or upgrade an eligible Firebox M295 to Gold Support.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eKey Features\u003c\/h3\u003e\n\n\u003cul\u003e\n\t\u003cli\u003e\n\u003cstrong\u003e1-Year Coverage:\u003c\/strong\u003e Provides one year of WatchGuard Gold Support coverage for an eligible Firebox M295.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eRenewal\/Upgrade Licence:\u003c\/strong\u003e Designed for renewing existing eligible Gold Support or upgrading an eligible support entitlement.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eFirebox M295 Compatibility:\u003c\/strong\u003e Specifically intended for the WatchGuard Firebox M295 network security appliance.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003e24x7 Technical Assistance:\u003c\/strong\u003e Provides access to WatchGuard support around the clock.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eEnhanced SLA:\u003c\/strong\u003e Gold Support provides an enhanced support service level compared with Standard Support.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eSoftware Maintenance:\u003c\/strong\u003e Maintains access to applicable software updates and patches during the active support period.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eHardware Protection:\u003c\/strong\u003e Includes advance hardware replacement for eligible hardware failures under applicable service conditions.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eNext-Business-Day Replacement:\u003c\/strong\u003e Current service listings specify next-business-day response for eligible advance hardware replacement.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eSupport-Only Product:\u003c\/strong\u003e WGM29540701 does not include the Firebox M295 hardware appliance.\u003c\/li\u003e\n\t\u003cli\u003e\n\u003cstrong\u003eNo Security Suite Included:\u003c\/strong\u003e Gold Support does not itself provide the security services contained in Basic Security Suite or Total Security Suite.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eGold Support Services\u003c\/h3\u003e\n\n\u003ctable width=\"100%\"\u003e\n\t\u003ctbody\u003e\n\t\t\u003ctr bgcolor=\"#444444\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-444444, #33373a);\"\u003e\n\t\t\t\u003cth width=\"38%\"\u003e\u003cfont color=\"#ffffff\" data-darkreader-inline-color=\"\" style=\"--darkreader-inline-color: var(--darkreader-text-ffffff, #e8e6e3);\"\u003eSupport Service\u003c\/font\u003e\u003c\/th\u003e\n\t\t\t\u003cth\u003e\u003cfont color=\"#ffffff\" data-darkreader-inline-color=\"\" style=\"--darkreader-inline-color: var(--darkreader-text-ffffff, #e8e6e3);\"\u003eDetails\u003c\/font\u003e\u003c\/th\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eSupport Level\u003c\/td\u003e\n\t\t\t\u003ctd\u003eWatchGuard Gold Support\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eSupport Term\u003c\/td\u003e\n\t\t\t\u003ctd\u003e1 Year\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eTechnical Support Availability\u003c\/td\u003e\n\t\t\t\u003ctd\u003e24x7\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003ePhone Support\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eSoftware Updates\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eSoftware Patches\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eSoftware Maintenance\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eAdvance Hardware Replacement\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eHardware Replacement Response\u003c\/td\u003e\n\t\t\t\u003ctd\u003eNext Business Day Under Applicable Service Conditions\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eRenewal\u003c\/td\u003e\n\t\t\t\u003ctd\u003eSupported\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eUpgrade\u003c\/td\u003e\n\t\t\t\u003ctd\u003eSupported for Eligible Firebox M295\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\u003c\/tbody\u003e\n\u003c\/table\u003e\n\n\u003ch3\u003eTechnical Specifications\u003c\/h3\u003e\n\n\u003ctable width=\"100%\"\u003e\n\t\u003ctbody\u003e\n\t\t\u003ctr bgcolor=\"#444444\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-444444, #33373a);\"\u003e\n\t\t\t\u003cth width=\"38%\"\u003e\u003cfont color=\"#ffffff\" data-darkreader-inline-color=\"\" style=\"--darkreader-inline-color: var(--darkreader-text-ffffff, #e8e6e3);\"\u003eSpecification\u003c\/font\u003e\u003c\/th\u003e\n\t\t\t\u003cth\u003e\u003cfont color=\"#ffffff\" data-darkreader-inline-color=\"\" style=\"--darkreader-inline-color: var(--darkreader-text-ffffff, #e8e6e3);\"\u003eDetails\u003c\/font\u003e\u003c\/th\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eManufacturer Part Number \/ MPN\u003c\/td\u003e\n\t\t\t\u003ctd\u003eWGM29540701\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eBrand\u003c\/td\u003e\n\t\t\t\u003ctd\u003eWatchGuard\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eProduct Name\u003c\/td\u003e\n\t\t\t\u003ctd\u003eWatchGuard Gold Support Renewal\/Upgrade for Firebox M295\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eProduct Type\u003c\/td\u003e\n\t\t\t\u003ctd\u003eSupport Renewal \/ Upgrade\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eSupport Programme\u003c\/td\u003e\n\t\t\t\u003ctd\u003eWatchGuard Gold Support\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eLicence Type\u003c\/td\u003e\n\t\t\t\u003ctd\u003eRenewal \/ Upgrade\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eService Duration\u003c\/td\u003e\n\t\t\t\u003ctd\u003e1 Year\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eCompatible Appliance\u003c\/td\u003e\n\t\t\t\u003ctd\u003eWatchGuard Firebox M295\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eTechnical Support Availability\u003c\/td\u003e\n\t\t\t\u003ctd\u003e24 Hours a Day \/ 7 Days a Week\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003ePhone Support\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eSoftware Updates\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eSoftware Patches\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eAdvance Hardware Replacement\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eHardware Replacement Response\u003c\/td\u003e\n\t\t\t\u003ctd\u003eNext Business Day Under Applicable Service Conditions\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eRenewal\u003c\/td\u003e\n\t\t\t\u003ctd\u003eSupported\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eUpgrade\u003c\/td\u003e\n\t\t\t\u003ctd\u003eSupported for Eligible Firebox M295\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eBasic Security Suite Services\u003c\/td\u003e\n\t\t\t\u003ctd\u003eNot Included\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eTotal Security Suite Services\u003c\/td\u003e\n\t\t\t\u003ctd\u003eNot Included\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eFirebox Appliance Included\u003c\/td\u003e\n\t\t\t\u003ctd\u003eNo\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eDelivery Type\u003c\/td\u003e\n\t\t\t\u003ctd\u003eSupport Licence \/ Service Entitlement\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eRequirement\u003c\/td\u003e\n\t\t\t\u003ctd\u003eExisting Eligible WatchGuard Firebox M295\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eGTIN \/ EAN\u003c\/td\u003e\n\t\t\t\u003ctd\u003e0654522560599\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\u003c\/tbody\u003e\n\u003c\/table\u003e\n\n\u003ch3\u003eWhat's Included:\u003c\/h3\u003e\n\n\u003cul\u003e\n\t\u003cli\u003e1 × WatchGuard Gold Support Renewal\/Upgrade for Firebox M295\u003c\/li\u003e\n\t\u003cli\u003e1-Year Gold Support Coverage\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cstrong\u003ePlease Note:\u003c\/strong\u003e WGM29540701 is a \u003cstrong\u003e1-Year Gold Support renewal\/upgrade only\u003c\/strong\u003e for an existing eligible WatchGuard Firebox M295. The Firebox M295 appliance itself is not included. Gold Support is a support service and does not independently add the security services supplied by Basic Security Suite or Total Security Suite. Gold Support is already included with Total Security Suite, so this upgrade is primarily applicable to eligible appliances with Standard Support or Basic Security Suite.\u003c\/p\u003e\n\n\u003cp\u003eUpgrade or renew your compatible \u003cstrong\u003eWatchGuard Firebox M295\u003c\/strong\u003e with WGM29540701 to maintain 1 year of enhanced WatchGuard Gold Support, including 24x7 technical assistance, software maintenance and advance hardware replacement coverage for your business-critical firewall deployment.\u003c\/p\u003e\n","brand":"FirstShop","offers":[{"title":"Default Title","offer_id":53396251574639,"sku":"WGM29540701","price":21839.0,"currency_code":"ZAR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0457\/5893\/9300\/files\/wgm29540701-antivirus-security-1256068041.jpg?v=1787920555","url":"https:\/\/www.firstshop.co.za\/products\/watchguard-firebox-m295-1-year-gold-support-renewal-upgrade-404151","provider":"FirstShop","version":"1.0","type":"link"}