{"product_id":"poly-apv-66-electronic-hook-switch-for-avaya-eu-24-and-savi-cs500-series-400118","title":"Poly APV-66 Electronic Hook Switch for Avaya EU-24 and Savi CS500 Series","description":"\u003ch2\u003ePoly APV-66 Electronic Hook Switch for Avaya EU-24 and Savi CS500 Series\u003c\/h2\u003e\n\n\u003cp\u003eThe Poly APV-66 is an electronic hook switch cable designed to connect compatible Poly and Plantronics wireless headset systems to selected Avaya desk phones through the telephone’s EU24 interface. It enables remote answer and end-call control from the headset, allowing users to manage desk-phone calls while away from their desks without requiring a mechanical handset lifter.\u003c\/p\u003e\n\n\u003ch3\u003eRemote Avaya Desk-Phone Call Control\u003c\/h3\u003e\n\n\u003cp\u003eThe APV-66 transfers electronic call-control information between a supported Avaya telephone and the connected wireless headset base. Users can answer or end compatible calls by pressing the call-control button on their headset instead of returning to the telephone.\u003c\/p\u003e\n\n\u003ch3\u003eElectronic Alternative to a Handset Lifter\u003c\/h3\u003e\n\n\u003cp\u003eBy communicating directly with the Avaya phone, the APV-66 removes the need for a mechanical HL10 handset lifter on a compatible installation. This provides a cleaner desk-phone setup with fewer moving components.\u003c\/p\u003e\n\n\u003ch3\u003eConnects Through the Avaya EU24 Interface\u003c\/h3\u003e\n\n\u003cp\u003eThe cable is specifically designed for supported Avaya phones equipped with an EU24 expansion-module interface. The telephone model, firmware version, headset system and available EU24 port should all be checked before purchase.\u003c\/p\u003e\n\n\u003ch3\u003eCompatible Poly Headset Systems:\u003c\/h3\u003e\n\n\u003cp\u003eCompatibility information identifies the APV-66 for use with selected Poly and Plantronics CS500, Savi Office and Savi 700 Series wireless headset systems.\u003c\/p\u003e\n\n\u003ctable\u003e\n\t\u003cthead\u003e\n\t\t\u003ctr bgcolor=\"#444444\"\u003e\n\t\t\t\u003cth style=\"color: #ffffff; font-size: 14px;\"\u003eHeadset Family\u003c\/th\u003e\n\t\t\t\u003cth style=\"color: #ffffff; font-size: 14px;\"\u003eDocumented Compatible Models\u003c\/th\u003e\n\t\t\u003c\/tr\u003e\n\t\u003c\/thead\u003e\n\t\u003ctbody\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\"\u003e\n\t\t\t\u003ctd\u003ePoly CS500 Series\u003c\/td\u003e\n\t\t\t\u003ctd\u003eCS510, CS520 and CS540\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003ePlantronics Savi Office Series\u003c\/td\u003e\n\t\t\t\u003ctd\u003eWO100, WO200, WO300 and WO350\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\"\u003e\n\t\t\t\u003ctd\u003ePlantronics Savi 700 Series\u003c\/td\u003e\n\t\t\t\u003ctd\u003eW710, W720, W730, W740 and W745\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eAdditional Poly System\u003c\/td\u003e\n\t\t\t\u003ctd\u003eVoyager Legend CS\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\u003c\/tbody\u003e\n\u003c\/table\u003e\n\n\u003ch3\u003eCompatible Avaya Phones:\u003c\/h3\u003e\n\n\u003cp\u003eHP installation documentation confirms support for the following Avaya telephone models. Compatibility remains dependent on the required firmware, telephone configuration and wireless headset base.\u003c\/p\u003e\n\n\u003ctable\u003e\n\t\u003cthead\u003e\n\t\t\u003ctr bgcolor=\"#444444\"\u003e\n\t\t\t\u003cth style=\"color: #ffffff; font-size: 14px;\"\u003eAvaya Phone Family\u003c\/th\u003e\n\t\t\t\u003cth style=\"color: #ffffff; font-size: 14px;\"\u003eSupported Models\u003c\/th\u003e\n\t\t\u003c\/tr\u003e\n\t\u003c\/thead\u003e\n\t\u003ctbody\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\"\u003e\n\t\t\t\u003ctd\u003eAvaya 2400 Series\u003c\/td\u003e\n\t\t\t\u003ctd\u003e2420\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eAvaya 4600 Series\u003c\/td\u003e\n\t\t\t\u003ctd\u003e4610, 4610SW, 4620, 4620SW, 4621SW, 4622SW, 4625SW and 4630SW\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\"\u003e\n\t\t\t\u003ctd\u003eAvaya 5400 Series\u003c\/td\u003e\n\t\t\t\u003ctd\u003e5420\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eAvaya 5600 Series\u003c\/td\u003e\n\t\t\t\u003ctd\u003e5610 and 5620\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\u003c\/tbody\u003e\n\u003c\/table\u003e\n\n\u003ch3\u003eImportant EU24 Port Requirement\u003c\/h3\u003e\n\n\u003cp\u003eThe APV-66 requires access to the Avaya phone’s EU24 interface. If an Avaya EU24 expansion or sidecar module is already connected, the interface will not be available for the APV-66. An alternative compatible EHS cable or connection method must then be selected.\u003c\/p\u003e\n\n\u003ch3\u003eFirmware Requirements:\u003c\/h3\u003e\n\n\u003cul\u003e\n\t\u003cli\u003eSupported Avaya 24xx and 54xx telephones require firmware version 4.0 or later.\u003c\/li\u003e\n\t\u003cli\u003eSupported Avaya 46xx and 56xx telephones require firmware version 1.8 or later.\u003c\/li\u003e\n\t\u003cli\u003eThe headset port may be positioned on the side of certain Avaya phone models.\u003c\/li\u003e\n\t\u003cli\u003eThe headset base should be configured according to the Poly installation guide for the specific phone and headset combination.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eKey Features:\u003c\/h3\u003e\n\n\u003cul\u003e\n\t\u003cli\u003eConnects compatible Poly wireless headset systems to selected Avaya desk phones.\u003c\/li\u003e\n\t\u003cli\u003eUses the Avaya EU24 expansion-module interface.\u003c\/li\u003e\n\t\u003cli\u003eEnables remote answer and end-call control from the wireless headset.\u003c\/li\u003e\n\t\u003cli\u003eAllows users to manage calls while moving away from their desks.\u003c\/li\u003e\n\t\u003cli\u003eProvides an electronic alternative to an HL10 mechanical handset lifter.\u003c\/li\u003e\n\t\u003cli\u003eSupports selected CS500, Savi Office and Savi 700 Series headset systems.\u003c\/li\u003e\n\t\u003cli\u003eDesigned for compatible office, reception and contact-centre telephone installations.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003eTechnical Specifications:\u003c\/h3\u003e\n\n\u003ctable\u003e\n\t\u003cthead\u003e\n\t\t\u003ctr bgcolor=\"#444444\"\u003e\n\t\t\t\u003cth style=\"color: #ffffff; font-size: 14px;\"\u003eSpecification\u003c\/th\u003e\n\t\t\t\u003cth style=\"color: #ffffff; font-size: 14px;\"\u003eDetails\u003c\/th\u003e\n\t\t\u003c\/tr\u003e\n\t\u003c\/thead\u003e\n\t\u003ctbody\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\"\u003e\n\t\t\t\u003ctd\u003eBrand\u003c\/td\u003e\n\t\t\t\u003ctd\u003ePoly, formerly Plantronics\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eModel\u003c\/td\u003e\n\t\t\t\u003ctd\u003eAPV-66\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\"\u003e\n\t\t\t\u003ctd\u003eManufacturer Part Number\u003c\/td\u003e\n\t\t\t\u003ctd\u003e38633-11\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eProduct Type\u003c\/td\u003e\n\t\t\t\u003ctd\u003eElectronic hook switch cable\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\"\u003e\n\t\t\t\u003ctd\u003eTelephone Brand\u003c\/td\u003e\n\t\t\t\u003ctd\u003eAvaya\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eTelephone Interface\u003c\/td\u003e\n\t\t\t\u003ctd\u003eAvaya EU24 expansion-module interface\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\"\u003e\n\t\t\t\u003ctd\u003ePrimary Headset Compatibility\u003c\/td\u003e\n\t\t\t\u003ctd\u003eSelected Poly CS500, Savi Office and Savi 700 Series wireless headset systems\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eRemote Call Control\u003c\/td\u003e\n\t\t\t\u003ctd\u003eAnswer and end compatible desk-phone calls\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\"\u003e\n\t\t\t\u003ctd\u003eHandset Lifter Requirement\u003c\/td\u003e\n\t\t\t\u003ctd\u003eNo mechanical handset lifter required on a compatible installation\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eConnection Technology\u003c\/td\u003e\n\t\t\t\u003ctd\u003eWired electronic headset control connection\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\"\u003e\n\t\t\t\u003ctd\u003eComputer Connection\u003c\/td\u003e\n\t\t\t\u003ctd\u003eNot applicable; designed for compatible Avaya desk phones\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eSoftware Requirement\u003c\/td\u003e\n\t\t\t\u003ctd\u003eNo computer software required for desk-phone EHS operation\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\"\u003e\n\t\t\t\u003ctd\u003eMinimum Firmware\u003c\/td\u003e\n\t\t\t\u003ctd\u003eVersion 4.0 or later for supported 24xx and 54xx phones; version 1.8 or later for supported 46xx and 56xx phones\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eEU24 Expansion Module Use\u003c\/td\u003e\n\t\t\t\u003ctd\u003eThe APV-66 cannot use the EU24 interface while the same interface is occupied by an expansion module\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\"\u003e\n\t\t\t\u003ctd\u003eRecommended Environment\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIndoor office, reception and contact-centre installations\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\u003c\/tbody\u003e\n\u003c\/table\u003e\n\n\u003cp\u003eAdd convenient wireless call control to a compatible Avaya and Poly headset installation with the APV-66, and add it to your cart after confirming the available EU24 interface, telephone firmware and headset compatibility.\u003c\/p\u003e\n","brand":"FirstShop","offers":[{"title":"Default Title","offer_id":53256014856559,"sku":"APV-66","price":40.0,"currency_code":"ZAR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0457\/5893\/9300\/files\/apv-66-cables-interconnects-1251620363.jpg?v=1785443979","url":"https:\/\/www.firstshop.co.za\/products\/poly-apv-66-electronic-hook-switch-for-avaya-eu-24-and-savi-cs500-series-400118","provider":"FirstShop","version":"1.0","type":"link"}