{"product_id":"lenovo-3-year-carry-in-to-5-year-premier-onsite-support-warranty-upgrade-for-thinkpad-notebooks-180584","title":"Lenovo 3-Year Carry-in to 5-Year Premier Onsite Support Warranty Upgrade for ThinkPad Notebooks","description":"\u003cp\u003e\u003cstrong\u003eLenovo 3-Year Carry-in to 5-Year Premier Onsite Support Warranty Upgrade for ThinkPad Notebooks\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eLenovo™ Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eTech support with the Premier difference\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cul\u003e\n\t\u003cli\u003eAdvanced-level techs.\u003c\/li\u003e\n\t\u003cli\u003eEnd to End case management.\u003c\/li\u003e\n\t\u003cli\u003eFaster, first-time resolution.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cstrong\u003eLooking for a step-up for your business and your employees’ support experience?\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eLenovo Premier Support gives VIP treatment to both your IT staff and end users.\u003c\/p\u003e\n\n\u003cp\u003eWe understand IT needs to increase efficiency, reduce complexities, and keep your end users up and running. We know your end users expect fast and frustration-free support. Lenovo can deliver.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eFree your Team to excel in innovation and productivity\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eIT landscapes are becoming more complicated, while simultaneously, budgets are contracting. The challenge lies in reducing complexity and operational costs, while increasing the impact of your in-house teams by focusing their efforts on revenue-generating and innovation projects.\u003c\/p\u003e\n\n\u003cp\u003eWhat if the solution was to cost effectively offload your routine support tasks, and shift time-intensive advanced problem solving to an expert team of support engineers?\u003c\/p\u003e\n\n\u003cp\u003eGet a direct line to our most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they’re measured on first-time fixes so they’re committed to prompt and accurate resolution.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePremier Support Center\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cul\u003e\n\t\u003cli\u003eAdvanced technical support available 24 x 7 x 365\u003c\/li\u003e\n\t\u003cli\u003eDedicated phone number and no phone tree menu to navigate\u003c\/li\u003e\n\t\u003cli\u003eSingle point of contact for end to end case \u0026amp; escalation management\u003c\/li\u003e\n\t\u003cli\u003eHardware and OEM software support\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cstrong\u003eTechnical Account Managers (TAMs)\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cul\u003e\n\t\u003cli\u003eProactive relationship and escalation management\u003c\/li\u003e\n\t\u003cli\u003ePersonalized recommendations for your business\u003c\/li\u003e\n\t\u003cli\u003eRobust quarterly reporting\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003e\u003cstrong\u003eVIP Treatment\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cul\u003e\n\t\u003cli\u003eNo waiting in-line\u003c\/li\u003e\n\t\u003cli\u003eNext-business-day onsite labor\u003c\/li\u003e\n\t\u003cli\u003eParts prioritization\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003eYou also have access to technical account managers who act as a single point of contact for case management. You’ll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you’ll keep system downtime and productivity interruptions to an absolute minimum.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eThat’s the Premier difference.\u003c\/strong\u003e\u003cstrong\u003eInterested in advanced level technical support for your Lenovo ThinkVision monitors?\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eWe’ve got you covered. 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