{"product_id":"lenovo-1-year-premier-support-plus-to-2-year-premier-support-plus-warranty-upgrade-for-thinkstation-desktops-180733","title":"Lenovo 1-Year Premier Support Plus to 2-Year Premier Support Plus Warranty Upgrade for ThinkStation Desktops","description":"\u003cp\u003e\u003cstrong\u003eLenovo 1-Year Premier Support Plus to 2-Year Premier Support Plus Warranty Upgrade for ThinkStation Desktops\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003ePremier Support Plus\u003c\/strong\u003e\u003cbr\u003e\n\u003cstrong\u003eAdd a little Plus to your IT support service.\u003c\/strong\u003e\u003cbr\u003e\nHow can you protect employee productivity from mishaps such as a failed battery or hard drive at the same time as you maintain control of your budget and focus on digital transformation? How can you ensure international coverage across the globe? How can you harness the power of AI insights to monitor the health of your device fleet?\u003cbr\u003e\n\u003cbr\u003e\nYou’re probably asking many similar questions. Here’s one single solution.\u003cbr\u003e\nLet Premier Support Plus take the strain\u003cbr\u003e\nWe’ll do the heavy lifting to relieve the squeeze on your IT teams giving you time to innovate by removing your teams’ break\/fix burden.\u003cbr\u003e\n\u003cbr\u003e\nPremier Support Plus removes friction from the user experience by enabling direct access to Lenovo support engineers and building resilience and capacity into your IT function. Users and teams return rapidly to productivity, thereby releasing creativity to drive the business.\u003cbr\u003e\n\u003cbr\u003e\n\u003cstrong\u003ePremier Support Plus at a glance\u003c\/strong\u003e\u003cbr\u003e\nPremier Support Plus delivers seamless, reliable, and repeatable IT support that works every time, reducing downtime to maximize end user productivity.\u003cbr\u003e\n\u003cbr\u003e\n\u003cstrong\u003ePremier Support Plus in detail\u003c\/strong\u003e\u003cbr\u003e\nPredict and prevent features combine with additional protection services to provide the ultimate support experience.\u003cbr\u003e\nHelp IT get one step ahead of problems, protect business productivity and promote positive EX with rapid issue resolution and 24\/7 access to support engineers.\u003cbr\u003e\n\u003cbr\u003e\n\u003cstrong\u003ePremier Support:\u003c\/strong\u003e VIP coverage for both IT staff and end users that boosts productivity with access to elite troubleshooting. Available 24x7x365, leveraging parts priority with NBD response and onsite labor for repairs.\u003csup\u003e[2]\u003c\/sup\u003e\u003cbr\u003e\n\u003cbr\u003e\n\u003cstrong\u003eServices Engagement Manager (SEM)\u003csup\u003e[4]\u003c\/sup\u003e:\u003c\/strong\u003e Your designated, Global Lenovo Support expert and customer advocate. They are the single point of contact for service delivery issues, escalations, and asset performance reporting for your organization.\u003cbr\u003e\n\u003cbr\u003e\n\u003cstrong\u003eProactive and Predictive support\u003csup\u003e[3]\u003c\/sup\u003e:\u003c\/strong\u003e AI insights, powered by Lenovo Device Intelligence deliver proactive and predictive alerts that enable pre-emptive issue remediation to avoid downtime and ensure productivity.\u003cbr\u003e\n\u003cbr\u003e\n\u003cstrong\u003eAccidental Damage Protection (ADP)\u003csup\u003e[2]\u003c\/sup\u003e:\u003c\/strong\u003e From coffee spills to power surges, ADP typically saves 28-75%* compared with the cost of repair or system replacement.\u003cbr\u003e\n\u003cbr\u003e\n\u003cstrong\u003eInternational Services Entitlement (ISE):\u003c\/strong\u003e Travelling globally for business? No need to worry. ISE extends your ADP, KYD, and SBTY coverage internationally.\u003cbr\u003e\n\u003cbr\u003e\n\u003cstrong\u003eKeep your Drive (KYD)\u003csup\u003e[2]\u003c\/sup\u003e:\u003c\/strong\u003e Keep your drive(s) and dispose of business data on your terms, improving data security and ensuring compliance with data privacy and retention requirements.\u003cbr\u003e\n\u003cbr\u003e\n\u003cstrong\u003eSealed Battery cover (SBTY)\u003csup\u003e[2]\u003c\/sup\u003e:\u003c\/strong\u003e Lenovo-certified technicians ensure an effective and efficient battery replacement when needed, which minimizes downtime and contributes to business resilience.\u003cbr\u003e\n\u003cbr\u003e\n\u003cstrong\u003eCoverage for consumer products:\u003c\/strong\u003e if a consumer device best fits your needs, then that’s no problem. 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