{"product_id":"dell-3-year-basic-onsite-from-1-year-warranty-upgrade-376764","title":"Dell 3-year Basic Onsite from 1-year Warranty Upgrade","description":"\u003cp\u003e\u003cstrong\u003eDell 3-year Basic Onsite from 1-year Warranty Upgrade\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eDell’s base warranty covers repair or replacement for manufacturing defects only and does not include support for software-related issues. Basic service provides telephone (online chat (where available) and e-mail) hardware troubleshooting during local business hours, excluding local national holidays. During the telephone-based troubleshooting, the Dell Technician will determine if an onsite service technician is required.\u003cbr\u003e\nDell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eFeatures:\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cul\u003e\n\t\u003cli\u003eCovers repair or replacement for hardware issues only\u003c\/li\u003e\n\t\u003cli\u003eOnsite support after scripted remote diagnosis\u003c\/li\u003e\n\t\u003cli\u003eBusiness Hours only phone support (not including support for Software related issues)\u003c\/li\u003e\n\u003c\/ul\u003e\n","brand":"FirstShop","offers":[{"title":"Default Title","offer_id":52441329992047,"sku":"DNL3_1OS3OS","price":1739.0,"currency_code":"ZAR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0457\/5893\/9300\/files\/dnl3-1os3os-laptop-warranty-1209443228.jpg?v=1764578940","url":"https:\/\/www.firstshop.co.za\/products\/dell-3-year-basic-onsite-from-1-year-warranty-upgrade-376764","provider":"FirstShop","version":"1.0","type":"link"}