{"product_id":"asus-premium-care-2-year-on-site-next-business-day-nbd-warranty-extension-acx13-00690bnx-400190","title":"ASUS Premium Care 2-Year On-site Next Business Day (NBD) Warranty Extension ACX13-00690BNX","description":"\u003ch2 id=\"ice_summary_long_description\"\u003eASUS Premium Care 2-Year On-site Next Business Day (NBD) Warranty Extension ACX13-00690BNX\u003c\/h2\u003e\n\n\u003cp\u003eThe ASUS ACX13-00690BNX is a 2-year On-Site Service upgrade designed for eligible ASUS commercial notebooks with existing 2-year Pick-Up \u0026amp; Return warranty coverage. It upgrades the service method to On-Site Service with Next Business Day response while retaining the existing 2-year warranty duration. This makes it particularly useful for business environments where reducing the inconvenience and downtime associated with sending a notebook to an off-site repair facility is important.\u003c\/p\u003e\n\n\u003ch3\u003eKey Features\u003c\/h3\u003e\n\n\u003cul\u003e\n\t\u003cli\u003eOfficial ASUS commercial service upgrade.\u003c\/li\u003e\n\t\u003cli\u003eManufacturer part number ACX13-00690BNX.\u003c\/li\u003e\n\t\u003cli\u003eUpgrades eligible 2-year Pick-Up \u0026amp; Return service to 2-year On-Site Service.\u003c\/li\u003e\n\t\u003cli\u003eNext Business Day service response.\u003c\/li\u003e\n\t\u003cli\u003e24-month service period.\u003c\/li\u003e\n\t\u003cli\u003eDesigned for eligible ASUS commercial notebooks.\u003c\/li\u003e\n\t\u003cli\u003eOn-site support for qualifying warranty-covered hardware faults.\u003c\/li\u003e\n\t\u003cli\u003eRepair or replacement of eligible defective components according to ASUS service terms.\u003c\/li\u003e\n\t\u003cli\u003eRemote troubleshooting may be performed before an on-site visit is arranged.\u003c\/li\u003e\n\t\u003cli\u003eDoes not extend the eligible base warranty beyond 2 years.\u003c\/li\u003e\n\t\u003cli\u003eElectronic service entitlement rather than physical hardware.\u003c\/li\u003e\n\t\u003cli\u003eEAN 4718017555319.\u003c\/li\u003e\n\t\u003cli\u003eEligibility depends on the notebook, existing warranty and applicable ASUS regional service programme.\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch3\u003e2-Year On-Site Service Upgrade\u003c\/h3\u003e\n\n\u003cp\u003eACX13-00690BNX upgrades an eligible ASUS commercial notebook from standard 2-year Pick-Up \u0026amp; Return support to 2-year On-Site Service. The primary benefit is therefore an improved service-delivery method rather than an extension of the underlying warranty period.\u003c\/p\u003e\n\n\u003ch3\u003eNext Business Day Response\u003c\/h3\u003e\n\n\u003cp\u003eThe service includes Next Business Day response for qualifying incidents. This service level is designed for business environments where notebook availability is important and prolonged hardware downtime can affect productivity. Actual attendance and repair timing remains subject to ASUS diagnosis, location, parts availability and applicable service conditions.\u003c\/p\u003e\n\n\u003ch3\u003eOn-Site Hardware Support\u003c\/h3\u003e\n\n\u003cp\u003eWhere an eligible hardware problem cannot be resolved through remote troubleshooting, ASUS can arrange technical support at the covered location according to the applicable service terms. This reduces the need to send the notebook away under the standard Pick-Up \u0026amp; Return process.\u003c\/p\u003e\n\n\u003ch3\u003eRepair and Replacement of Covered Components\u003c\/h3\u003e\n\n\u003cp\u003eIf a covered ASUS product fails during normal and proper use within the service period, qualifying defective components may be repaired or replaced according to ASUS warranty conditions. Replacement components may be new or refurbished while providing functionality equivalent to or better than the original component, subject to the applicable ASUS service terms.\u003c\/p\u003e\n\n\u003ch3\u003eDesigned for ASUS Commercial Notebooks\u003c\/h3\u003e\n\n\u003cp\u003eACX13-00690BNX is intended for eligible ASUS commercial notebook systems. The target notebook must carry the appropriate base warranty and meet ASUS service eligibility requirements. The exact notebook model, serial number and existing warranty should therefore be validated before purchasing or activating the service.\u003c\/p\u003e\n\n\u003ch3\u003eActivation Requirements\u003c\/h3\u003e\n\n\u003cp\u003eAvailable channel documentation specifies that this service package must be purchased and activated within 180 days of purchasing the associated ASUS notebook in applicable markets. Regional activation requirements may vary, so the applicable ASUS service terms should be confirmed for the target system.\u003c\/p\u003e\n\n\u003ch3\u003eElectronic Service Entitlement\u003c\/h3\u003e\n\n\u003cp\u003eACX13-00690BNX is a support-service entitlement rather than a physical computer accessory. No notebook, replacement component or other hardware is supplied as the purchased product itself. The service entitlement is registered against an eligible ASUS device according to the applicable activation process.\u003c\/p\u003e\n\n\u003ch3\u003e\u003cstrong\u003eTechnical Specifications\u003c\/strong\u003e\u003c\/h3\u003e\n\n\u003ctable width=\"100%\"\u003e\n\t\u003ctbody\u003e\n\t\t\u003ctr bgcolor=\"#444444\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-444444, #33373a);\"\u003e\n\t\t\t\u003cth width=\"38%\"\u003e\u003cfont color=\"#ffffff\" data-darkreader-inline-color=\"\" style=\"--darkreader-inline-color: var(--darkreader-text-ffffff, #e8e6e3);\"\u003eSpecification\u003c\/font\u003e\u003c\/th\u003e\n\t\t\t\u003cth\u003e\u003cfont color=\"#ffffff\" data-darkreader-inline-color=\"\" style=\"--darkreader-inline-color: var(--darkreader-text-ffffff, #e8e6e3);\"\u003eDetails\u003c\/font\u003e\u003c\/th\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eBrand\u003c\/td\u003e\n\t\t\t\u003ctd\u003eASUS\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eManufacturer Part Number\u003c\/td\u003e\n\t\t\t\u003ctd\u003eACX13-00690BNX\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eEAN\u003c\/td\u003e\n\t\t\t\u003ctd\u003e4718017555319\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eProduct Type\u003c\/td\u003e\n\t\t\t\u003ctd\u003eWarranty \/ On-Site Service Upgrade\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eService Upgrade\u003c\/td\u003e\n\t\t\t\u003ctd\u003e2-Year Pick-Up \u0026amp; Return to 2-Year On-Site Service\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eService Duration\u003c\/td\u003e\n\t\t\t\u003ctd\u003e2 Years \/ 24 Months\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eBase Service\u003c\/td\u003e\n\t\t\t\u003ctd\u003eStandard Pick-Up \u0026amp; Return (PUR)\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eUpgraded Service\u003c\/td\u003e\n\t\t\t\u003ctd\u003eOn-Site Service (OSS)\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eResponse Level\u003c\/td\u003e\n\t\t\t\u003ctd\u003eNext Business Day (NBD)\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eService Location\u003c\/td\u003e\n\t\t\t\u003ctd\u003eOn-Site\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eRemote Troubleshooting\u003c\/td\u003e\n\t\t\t\u003ctd\u003eMay Be Performed Before On-Site Service\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eHardware Repair\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded for Qualifying Covered Faults\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eReplacement Components\u003c\/td\u003e\n\t\t\t\u003ctd\u003eIncluded Where Required for Qualifying Covered Repairs\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eParts and Labour\u003c\/td\u003e\n\t\t\t\u003ctd\u003eCovered According to Applicable ASUS Warranty Terms\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eTarget Equipment\u003c\/td\u003e\n\t\t\t\u003ctd\u003eEligible ASUS Commercial Notebooks\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eCommercial Notebook Classification\u003c\/td\u003e\n\t\t\t\u003ctd\u003eASUS NX, Eligible Models\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eBase Warranty Requirement\u003c\/td\u003e\n\t\t\t\u003ctd\u003eEligible 2-Year Warranty \/ Pick-Up \u0026amp; Return Configuration\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eExtends Warranty Beyond 2 Years\u003c\/td\u003e\n\t\t\t\u003ctd\u003eNo\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eBattery Coverage\u003c\/td\u003e\n\t\t\t\u003ctd\u003e1 Year, According to Available Service Documentation\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003eActivation Period\u003c\/td\u003e\n\t\t\t\u003ctd\u003eWithin 180 Days \/ 6 Months of Notebook Purchase in Applicable Markets\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eService Delivery\u003c\/td\u003e\n\t\t\t\u003ctd\u003eElectronic Service Entitlement\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003ePhysical Hardware Included\u003c\/td\u003e\n\t\t\t\u003ctd\u003eNo\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr bgcolor=\"#f2f2f2\" data-darkreader-inline-bgcolor=\"\" style=\"--darkreader-inline-bgcolor: var(--darkreader-background-f2f2f2, #1f2223);\"\u003e\n\t\t\t\u003ctd\u003eEligibility\u003c\/td\u003e\n\t\t\t\u003ctd\u003eDevice, Serial Number, Existing Warranty and Region Dependent\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\t\u003ctr\u003e\n\t\t\t\u003ctd\u003ePrimary Application\u003c\/td\u003e\n\t\t\t\u003ctd\u003eUpgrading Eligible ASUS Commercial Notebooks from 2-Year Pick-Up \u0026amp; Return to 2-Year Next Business Day On-Site Service\u003c\/td\u003e\n\t\t\u003c\/tr\u003e\n\t\u003c\/tbody\u003e\n\u003c\/table\u003e\n\n\u003ch3\u003eWhat’s in the Box:\u003c\/h3\u003e\n\n\u003cul\u003e\n\t\u003cli\u003eASUS ACX13-00690BNX 2-Year Next Business Day On-Site Service Upgrade Electronic Entitlement\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003eThe ASUS ACX13-00690BNX provides businesses with an improved support model for eligible ASUS commercial notebooks carrying a 2-year base warranty. By upgrading standard Pick-Up \u0026amp; Return support to Next Business Day On-Site Service for the same 2-year period, it can reduce the disruption associated with qualifying hardware repairs while retaining ASUS-backed service and support.\u003c\/p\u003e\n","brand":"FirstShop","offers":[{"title":"Default Title","offer_id":53349284053359,"sku":"ACX13-00690BNX","price":560.0,"currency_code":"ZAR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0457\/5893\/9300\/files\/acx13-00690bnx-laptop-warranty-1254727197.jpg?v=1787064678","url":"https:\/\/www.firstshop.co.za\/products\/asus-premium-care-2-year-on-site-next-business-day-nbd-warranty-extension-acx13-00690bnx-400190","provider":"FirstShop","version":"1.0","type":"link"}