Lenovo ePac On-site Repair - extended service agreement - 4 years - on-site
SKU: 5WS0A23136
Limited or No Stock
Manufacturer: Lenovo
R 932.22
R 1,062.73 Incl VAT

From
R 100
per month
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Request Quote Speak To FirstShop Consultant Chat To FirstShop Consultant Unless otherwise stated in the manufacturer's documentation, all goods delivered to a South African address carry a 12-month manufacturer's warranty. Customers who wish to make a warranty claim must comply with the manufacturer's instructions and warranty procedure. In order to resolve your problem as quickly as possible, we may refer you to the product manufacturer who will deal directly with the return. In these instances, we will provide you with the contact information for the relevant manufacturer. If you are a consumer, this does not affect your statutory rights In the event that First Shop, at its discretion agrees to accept the return for credit of unwanted products, the goods must be returned with First Shop's prior written agreement within 14 days of delivery. The goods must be unopened and in perfect re-saleable condition. All goods returned in these circumstances will be subject to a handling fee of 15% of First Shop's sale price for the goods, or R250, whichever is the greater. Subject to testing to verify any alleged fault, we will accept the return of defective goods for full refund or replacement at our option, if, but only if, the goods are returned within 14 days of delivery. Consumers who wish to return defective products are not obliged to follow the processes set out below, but are recommended to do so as this helps us to provide a more efficient returns service. Some manufacturers require goods to be returned within 14 days or less in order to secure refund. In such instances the manufacturer's time limit will apply and therefore First Shop will only accept a return within 14 days of purchase or the manufacturer's time limit, if that limit is less than 14 days. This is clearly indicated on the catalogue page for the particular product. We can only accept the return of a defective product that does not meet the description, if they are returned to us within 14 days. Beyond that period you will be deemed to have accepted the goods and you must therefore check the goods promptly on receipt. Please note that this period is reduced to 7 days for clearance bargain Promotions/Deals FirstShop
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Overview

Lenovo ePac On-site Repair - 5WS0A23136

Lenovo Warranty Services provide extended service terms to match your depreciation schedule or planned refresh cycle and upgrades to onsite support and, in some cases, same day support.
With Lenovo Warranty Services, you can upgrade or extend the service included with your hardware's original warranty. You can select to call and get support from your local Lenovo Authorized Service Provider who has trained technicians available.
Depot Service requires sending the unit to the Lenovo repair center. Repair time will vary based on parts availability but is typically 5-10 days to return the system to customer.
Onsite service is next business day, 9AM to 5 PM and is based on when call is received by the Lenovo support agent. (Not available in Puerto Rico)
Hardware warranty support for Notebook systems addresses major components as defined in the terms and conditions.
Lenovo recommends Onsite service for higher level of service and more immediate assistance. A Lenovo certified technician will be dispatched to your place of business/residence in such cases where the problem cannot be solved over the phone.

Tech Specs
Product DescriptionLenovo ePac On-site Repair - extended service agreement - 4 years - on-site
TypeExtended service agreement
Service IncludedParts and labour
LocationOn-site
Full Contract Period4 years
Designed ForThinkpad 13; ThinkPad L430; L440; L450; L460; L470; L512; L520; L530; L540; L560; L570; T420; T430; T431; T440; T450; T460; T470; T520; T530; T540; T550; T560; T570; W520; W530; W540; W541; W550; X220; X220 Tablet; X230; X230 Tablet; X240; X250; X260

Documents

Lenovo ePac On-site Repair - 5WS0A23136


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