HPE Foundation Care 24x7 Service Post Warranty - extended service agreement - 1 year - on-site
SKU: U4XA5PE
Limited or No Stock
Manufacturer: HP
R 4,164.78
R 4,747.85 Incl VAT

From
R 446
per month
Mobicred is a SIMPLE & CONVENIENT credit facility that allows you to SAFELY shop online at all retail partners that offer the mobicred payment option
Request Quote Speak To FirstShop Consultant Chat To FirstShop Consultant Unless otherwise stated in the manufacturer's documentation, all goods delivered to a South African address carry a 12-month manufacturer's warranty. Customers who wish to make a warranty claim must comply with the manufacturer's instructions and warranty procedure. In order to resolve your problem as quickly as possible, we may refer you to the product manufacturer who will deal directly with the return. In these instances, we will provide you with the contact information for the relevant manufacturer. If you are a consumer, this does not affect your statutory rights In the event that First Shop, at its discretion agrees to accept the return for credit of unwanted products, the goods must be returned with First Shop's prior written agreement within 14 days of delivery. The goods must be unopened and in perfect re-saleable condition. All goods returned in these circumstances will be subject to a handling fee of 15% of First Shop's sale price for the goods, or R250, whichever is the greater. Subject to testing to verify any alleged fault, we will accept the return of defective goods for full refund or replacement at our option, if, but only if, the goods are returned within 14 days of delivery. Consumers who wish to return defective products are not obliged to follow the processes set out below, but are recommended to do so as this helps us to provide a more efficient returns service. Some manufacturers require goods to be returned within 14 days or less in order to secure refund. In such instances the manufacturer's time limit will apply and therefore First Shop will only accept a return within 14 days of purchase or the manufacturer's time limit, if that limit is less than 14 days. This is clearly indicated on the catalogue page for the particular product. We can only accept the return of a defective product that does not meet the description, if they are returned to us within 14 days. Beyond that period you will be deemed to have accepted the goods and you must therefore check the goods promptly on receipt. Please note that this period is reduced to 7 days for clearance bargain Promotions/Deals FirstShop
Accessories

Overview

HPE Foundation Care 24x7 - U4XA5PE

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. HPE releases updates to software and reference manuals as soon as they are made available for selected HPE-supported software products for each system, processor, processor core, and end user, as allowed by HPE or the original manufacturer software license. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.

Tech Specs
Product DescriptionHPE Foundation Care 24x7 Service Post Warranty - extended service agreement - 1 year - on-site
TypeExtended service agreement
Service IncludedParts and labour
LocationOn-site
Full Contract Period1 year
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Designed ForHPE MDS 8/12c Fabric Switch, MDS 8/24c Fabric Switch

Documents

HPE Foundation Care 24x7 - U4XA5PE


  • © 2017 First Shop. All Rights Reserved.